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Program

8:30am

Registration Opens

Collect your name badge from the Registration Desk
10:00am -
2:30pm

Workshops (Optional Extra)

Choose from 4 different intensive workshops with our leading speakers
2:30pm

Exhibition Hall Opens

Meet with 30+ leading international and local solutions providers in our exhibition hall
3:30pm
Official Conference Opening George Lawrence MerchantWords
3:40pm -
4:10pm
The Future Of Marketplaces Juozas Kaziukenas Marketplace Pulse
Amazon launched the marketplace 17 years ago in 2000. Since then it has grown to be a massive opportunity for new sellers and brands to grow. However, it has continued to change over time, as consumer needs have changed, and as Amazon itself has grown. The question today is what are the trends taking place in marketplaces now, and how to be ready for the future. Marketplace Pulse founder, Juozas Kaziukenas will reveal actions taken by the leading marketplaces around the globe, and what are the trends which are yet to come.
4:10pm -
4:40pm
The future of Commerce in a connected World Lee McCabe Alibaba
Session details to be announced

4:40pm -
5:25pm
Luck Is Not A Strategy: Don’t Take A Chance With Your Retail Business Suzanne Miglucci Charles & Colvard
Retail can be risky, so your success shouldn’t rely on getting lucky. To capitalize on today’s expanding consumer base and dynamic marketplace, retailers must develop a versatile omnichannel strategy. Technology has changed the game by offering unprecedented insights into consumer behaviors, go-to-market strategies and more options for a streamlined consumer experience. Suzanne Miglucci, president and CEO of Charles & Colvard, will address today’s hot topics and introduce ways to decipher which strategies are important for you to be competitive in an ever-changing market.
5:30pm -
7:00pm
Welcome Drinks & Exhibition Exploration
Join us for drinks, canapes and networking with sellers, exhibitors and speakers!
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7:30am

Registration Opens

Collect your name badge from the Registration Desk located near the main entrance.
8:45am -
9:00am
How to get the best from the 2017 agenda
9:00am -
9:30am
While recent events demonstrate enforcement of branded product sellers and arbitragers on the Amazon platform, this isn’t widespread across all brands. How can today’s brands and sellers adapt to the latest changes, understand how to optimize for it and grow their business on and off Amazon in the ever changing world of eCommerce?
9:30am -
10:15am
Join MC Jim Banks and our judges as they hear from five companies with five minutes to deliver a compelling pitch to the entire delegation, using the most imaginative means possible. The audience vote for their favorite contender!
10:15am -
10:55am
Morning Tea, Networking & Exhibition Exploration
Enjoy a morning snack and take some time to network with our exhibitors and other attendees.
10:55am -
11:35am
Stream Session A
  • Marketplaces
    Understanding Amazon's Brand Registry 2.0 and what this latest tool means for brands and re-sellers
    Peter Kearn
    Section info
  • Marketplaces Plus
    3 AMS Strategies That Can Increase Sales By $10,000 - $100,000 / month.
    Taylor Benterud
    Section info
  • Cross Border
    Taking a Product to China Via Digital
    Chris Morley
    Section info
  • Online Retailing Tools
    Responsible Retailing
    Julie Mathers
    Section info
  • Marketing & Social Media
    The Magic of Wizards!
    Tim Ash
    Section info
11:40am -
12:20pm
Stream Session B
  • Marketplaces
    Inside Amazon - “Separating the Facts from Fiction” Q & A Panel
    Danny McMillan, Liran Hirschkorn, Sam E. Cohen, Cynthia Stine
    Section info
  • Marketplaces Plus
    Amazon and Google: Racing For Rankings
    Ian Lurie
    Section info
  • Cross Border
    International Content Creation for Global Digital Marketing
    Michael Bonfils
    Section info
  • Online Retailing Tools
    Culture and Execution Playbook
    Dale Majors
    Section info
  • Marketing & Social Media
    The Ultimate Paid Marketing AMA (Ask Me Anything)
    Jim Banks, Ashley Kick, Erin Sagin
    Section info
12:25pm -
1:05pm
Stream Session C
  • Marketplaces
    Managing The Risks And Challenges Of Trading On eBay
    Tim Davies
    Section info
  • Marketplaces Plus
    Building the Backbone of a Multi-Million Dollar Wholesale Business
    Eddie Levine
    Section info
  • Cross Border
    Marketplaces And Cross-Border Panel
    Adam Hersh, Stacie Sefton, Eric Heller
    Section info
  • Online Retailing Tools
    Maximize Your Cross-Border Revenue While Minimizing Your Risk
    Matthew Merrilees
    Section info
  • Marketing & Social Media
    Driving Social Conversions For Retailers
    Yvonne Adele, Kate Kalil, Ashley Ward, Mike Brown
    Section info
1:05pm -
2:10pm
Lunch, Networking & Exhibition Exploration
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees.
2:10pm -
2:50pm
Stream Session D
  • Marketplaces
    Brand Domination on Amazon - How Existing and Emerging Brands Drive Sales and Win.
    Jeff Cohen
    Section info
  • Marketplaces
    eBay for Amazon Junkies
    Tim Davies
    Section info
  • Cross Border
    Global Strategies For American Retailers
    Brett Tabke, Jim Banks, Michael Bonfils
    Section info
  • Online Retailing Tools
    How to Transform Your Sales Ecosystem Into A Digital Sales Powerhouse
    Adam Steinhardt
    Section info
  • Marketing & Social Media
    5 Killer Ideas for Driving Traffic To Your Amazon Product Listings
    John Lawson
    Section info
2:55pm -
3:35pm
Stream Session E
  • Marketplaces
    How To Grow Your eCommerce Business From $0 To $10 Million And Beyond In 5 Short/Long Years.
    Sam E. Cohen
    Section info
  • Marketplaces Plus
    Avoid Costly Amazon Brand Registry 2.0 Suspensions and Protect Your Intellectual Property
    Cynthia Stine
    Section info
  • Cross Border
    Cross Border Coming Soon
    Section info
  • Online Retailing Tools
    International Payments Panel
    Chris Morley, Shaun Smith, Richard Gilbert, Michael Hackett
    Section info
  • Marketing & Social Media
    Advanced Content Marketing 2017
    Brett Tabke
    Section info
3:35pm -
4:15pm
Afternoon Tea, Networking & Exhibition Exploration
Enjoy an afternoon snack and take some time to network with our exhibitors and other attendees.
4:15pm-
5:00pm
​The Social Selling Habit: Competing in a Connected World Dr Debra Jasper Mindset Digital
Mobile, custom, fast and easy. That's what it takes to meet the demands of today's digital customer. But it's not nearly enough. This fast-moving session will examine: 
• the path from average to all star in the social selling arena (think partnering, not pitching)
• three mandates for winning over increasingly hard-to-impress customers
• the impact of AI, charming chatbots and virtual assistants on your bottom line
​Keeping pace in today’s fast moving digital world takes more than clever marketing. To thrive, retailers need to adapt. This session will connect the dots and illustrate how new technologies—and changing consumer expectations—are driving a new kind of sales approach.



5:00pm

End of Day 2

7:00pm -
10:00pm

Gala Charity Networking Event

Please make your way to the Pool Deck for a fun night of music, entertainment with food and drinks provided. We will also be running a charity auction on the night in support of Retail ROI.
9:00am -
9:15am
The Morning After Phil Leahy Retail Global
9:15am -
10:00am
eBay Keynote John Kelly eBay
Case study: Details TBC
10:00am -
10:45am

Keynote Title Coming Soon

Session details TBC
10:45am -
11:15am
Morning Tea, Networking & Exhibition Exploration
Enjoy a morning snack and take some time to network with our exhibitors and other attendees
11:15am -
11:55am
Stream Session A
  • Marketplaces
    eBay Store & Listing Review Panel
    Tim Davies, Shaun O'Brien, Kathy Terrill
    Section info
  • Marketplaces Plus
    Marketplaces Plus Session Coming Soon
    Section info
  • Cross Border
    Western Goods Are Luxuries In Developing Markets - Capitalize On That Fact
    Chris Morley
    Section info
  • Online Retailing Tools
    Deadly Mistakes Founders Make When Thinking About Selling Their Business
    Thomas Smale
    Section info
  • Marketing & Social Media
    The Growth Hacker’s Toolkit: Leveraging Cross Discipline Creativity
    Brian Swichkow
    Section info
12:00pm -
12:40pm
Stream Session B
  • Marketplaces
    How to Automate & Grow Your E-Commerce Empire Remotely
    Chad Rubin
    Section info
  • Marketplaces Plus
    How Little Brands Can Win Big on Amazon
    Aaron Conant
    Section info
  • Cross Border
    Global Supplier Management: Compliance in Focus
    Rachel Greer
    Section info
  • Online Retailing Tools
    17 Top Secret Marketing Tools for 2017
    Yvonne Adele
    Section info
  • Marketing & Social Media
    Social Media Power Panel
    Marty Weintraub
    Section info
12:40pm -
1:40pm
Lunch, Networking & Exhibition Exploration
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees
1:40pm -
2:20pm
Stream Session C
  • Marketplaces
    Marketplaces Coming Soon
    Section info
  • Marketplaces Plus
    Marketplaces Plus Session Coming Soon
    Section info
  • Cross Border
    Buying from China: The Art of the Deal
    Brandon Dupsky
    Section info
  • Cross Border
    30 Tips in 30 Minutes to Sell More with Social Media
    Lori Glenn
    Section info
  • Marketing & Social Media
    Website Usability Review
    Tim Ash
    Section info
2:25pm -
3:05pm
Stream Session D
  • Marketplaces
    Marketplaces Coming Soon
    Section info
  • Marketplaces Plus
    Marketplaces Plus Session Coming Soon
    Section info
  • Cross Border
    Cross Border Coming Soon
    Section info
  • Online Retailing Tools
    How to Overcome Overwhelm - Organize, Evaluate, and Prioritize Ideas and Projects
    Barbara Drazga
    Section info
  • Marketing & Social Media
    Website Review Panel - Enterprise Sites
    Jim Banks, Shahid Awan, Ethan Giffin, John Wieber
    Section info
3:05pm -
3:35pm
Afternoon Tea, Networking & Exhibition Exploration
Enjoy an afternoon snack and take some time to network with our exhibitors and other attendees
3:35pm -
4:15pm
The Future Of Search Britney Muller Moz
Search, machine learning, user-technology, and marketing landscapes will continue to change rapidly. Receive the tools and executable-tactics necessary to adapt to an ever-changing digital marketing landscape.
4:15pm -
4:30pm

Closing Remarks and Prize Draw