Program

8:30am

Registration Opens

Collect your name badge from the Registration Desk
10:00am -
2:30pm

Workshops

Choose from 4 different intensive workshops with our leading speakers
2:30pm

Exhibition Hall Opens

Meet with 30+ leading international and local solutions providers in our exhibition hall
3:30pm
Official Conference Opening Richelle Carey Al Jazeera
3:40pm -
4:10pm
Amazon Global Selling Jason Trichel Amazon
Amazon operates marketplaces in eleven countries serving hundreds of millions of customers worldwide. Learn how the company is making it easier for third party Sellers to reach customers all over the world to grow their business.

4:10pm -
4:40pm
Understanding Your Global Audience George Lawrence MerchantWords
Understanding your global audience is your secret weapon for success. Discovering the shopping behavior of your customers worldwide is critical. Leveraging that knowledge is absolutely essential.

In this entertaining and educational presentation you'll learn the secrets of connecting with your customers around the globe.
4:40pm -
5:25pm
New Realities: Building a High-Impact Brand in a Crowded Space Dr Debra Jasper Mindset Digital
​To be a leader in a digital age, you must be a digitally savvy leader. So in this time of short attention spans and high expectations, how do you create powerful messages that capture attention? The challenge today is no longer getting your message out. There are more channels than ever: blogs, Twitter, Vine, Instagram—the list goes on. The real challenge for retailers is getting your message in—getting your hyper-distracted audience to take time to engage with you.
​In this high-impact, high-energy session, Dr. Debra Jasper, founder and CEO of next gen digital training firm Mindset Digital, demonstrates how to more effectively communicate and connect in a digital age.

She’ll examine how to: Break through the noise and build strong connections with clients and colleagues. Leverage the latest visual storytelling techniques. Adopt a new Serve It Up approach to convey messages in powerful ways that wow a crowd. Build your personal brand. Recognize not just what’s now but what’s next.
5:30pm -
7:00pm
Welcome Drinks & Exhibition Exploration
Join us for drinks, canapes and networking with sellers, exhibitors and speakers!
Sponsored By
7:30am

Registration Opens

Collect your name badge from the Registration Desk located near the main entrance.
8:30am -
8:45am
How to get the best from the 2016 agenda
8:45am -
9:15am
While recent events demonstrate enforcement of branded product sellers and arbitragers on the Amazon platform, this isn’t widespread across all brands. How can today’s brands and sellers adapt to the latest changes, understand how to optimize for it and grow their business on and off Amazon in the ever changing world of eCommerce?
9:15am -
10:00am
Join MC Jim Banks and our judges Tim Ash, Britney Muller & Sam E Cohen as they hear from five companies with five minutes to deliver a compelling pitch to the entire delegation, using the most imaginative means possible. The audience vote for their favorite contender!
10:00am -
10:45am
Morning Tea, Networking & Exhibition Exploration
Enjoy a morning snack and take some time to network with our exhibitors and other attendees.
Sponsored By
10:45am -
11:15am
Stream Session A
  • What Brand Owners Need To Know About Amazon
    Brad DeGraw
    Section info
  • Marketplaces And Cross-Border
    Adam Hersh, Stacie Sefton, Eric Heller, Deepak Goyal
    Section info
  • Marketing & Social Media
    Ecom VR And Social VR Opportunities 2016
    Brett Tabke
    Section info
  • Online Retailing Tools
    Maximize Your Cross-Border Revenue While Minimizing Your Risk
    Matthew Merrilees
    Section info
11:20am -
11:50am
Stream Session B
  • How To Take Control Of Your Brand & Grow Profits Responsibly On Amazon
    James Thomson
    Section info
  • Digital International Business Expansion
    Kate Morris
    Section info
  • Marketing & Social Media
    The Ultimate Paid Marketing AMA (Ask Me Anything)
    Jim Banks, Shahid Awan, Ethan Giffin, Erin Sagin
    Section info
  • Online Retailing Tools
    Navigating The Paradox of Both Going Local and Global
    Phil Pench
    Section info
11:55am -
12:25pm
Stream Session C
  • Why Brick And Mortar Strategies Don't Work Online. How Private Label Brands Can Steal Marketshare
    Jeff Cohen
    Section info
  • Ensuring Findability To Both Customers And Search Engines
    Bill Hunt
    Section info
  • Marketing & Social Media
    Building A Brand On Instagram And Facebook
    Pinny Gniwisch
    Section info
  • Online Retailing Tools
    Driving Conversions Through Macro & Mobile
    Rachelle Daglis, Jim Banks
    Section info
12:30PM -
1:00PM
Stream Session D
  • Managing The Risks And Challenges Of Trading On eBay
    Tim Davies
    Section info
  • Challenges Of Cross-Border Payments For Global Sellers
    Richard Gilbert
    Section info
  • Marketing & Social Media
    Insights Into Mobile Conversion
    Tim Ash
    Section info
  • Online Retailing Tools
    How Impossible Manages The Impossible
    Corey Frons
    Section info
1:00pm -
2:00pm
Lunch, Networking & Exhibition Exploration
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees.
Sponsored By
2:00pm -
2:30pm
Stream Session E
  • The Battle For Brand Equity – Brands vs Unauthorized Sellers
    Xander Putris, Whitney Gibson
    Section info
  • Global Strategies For American Retailers
    Brett Tabke, Jim Banks, Kate Morris, Michael Bonfils
    Section info
  • Marketing & Social Media
    16 Tricks To Improve Your Email Program This Week
    Jared Blank
    Section info
  • Online Retailing Tools
    International Shipping Panel
    Richard Thame, Shea Felix, Douglas Longobardi, Angela Czajkowski
    Section info
2:35pm -
3:05pm
Stream Session F
  • eBay Store & Listing Review Panel
    Tim Davies, Adam Hersh, Shaun O'Brien, Brandon Dupsky
    Section info
  • Amazon Business: Reach More Sell More
    Colin Puckett
    Section info
  • Marketing & Social Media
    Leveraging Democracy: How To Utilize Platforms Like Reddit For Growth Hacking
    Brian Swichkow
    Section info
  • Online Retailing Tools
    International Payments Panel
    Chris Morley, Shaun Smith, Richard Gilbert, Michael Hackett
    Section info
3:05pm -
3:50pm
Afternoon Tea, Networking & Exhibition Exploration
Enjoy an afternoon snack and take some time to network with our exhibitors and other attendees.
Sponsored By
3:50pm -
4:20pm
Stream Session G
  • Selecting A Product And Building A Brand On Amazon
    Rachel Greer
    Section info
  • LatAm Cross-border eCommerce: El Dorado Revisited
    Carlos Alcántara
    Section info
  • Marketing & Social Media
    Driving Social Conversions For Retailers
    Yvonne Adele, John Lawson, Pinny Gniwisch
    Section info
  • Online Retailing Tools
    New Site Migration. Don't Destroy Your Search Traffic
    Jim Stewart
    Section info
4:25pm-
5:10pm
Building beyond marketplaces & what’s next? Bob Schwartz 47 B Street Philippe Benoliel 47B street
· Commodity V brand and how to get there.
· Increase sales directly on your website
· From Amazon seller to independence, the story of.. ..
5:10pm

End of Day 2

7:00pm -
10:00pm

Shopify Plus Pool Party

Please make your way to the Pool Deck for a fun night of music, entertainment with food and drinks provided. We will also be running a charity auction on the night in support of Retail ROI.
9:00am -
9:15am
The Morning After Phil Leahy Retail Global
9:15am -
10:00am
eBay driving growth: the BHFO story Stacie Sefton BHFO John Kelly eBay
Retailers have multiple channels and markets to explore. Discover what eBay is doing to help US merchants and learn the tips and hacks from eBay’s #1 seller BHFO.
10:00am -
10:45am
Epic Fails, Epic Wins - How To Ensure Your Online Business Is An Overwhelming Success Jim Banks Groove
Jim Banks will share the steps he took to grow and sell two online businesses. He will share the mistakes he made along the way, What he would do differently if he could have the time again, The landmines to look out for, The people you should surround yourself with, The people to ignore like the plague.

The Good, The Bad, The Ugly.
10:45am -
11:15am
Morning Tea, Networking & Exhibition Exploration
Enjoy a morning snack and take some time to network with our exhibitors and other attendees
Sponsored By
11:15am -
11:45am
Stream Session A
  • How To Get Found And Get Sales On Amazon
    Robyn Johnson
    Section info
  • Selling Into China – Why Your Goods Are A Luxury Item In China
    Chris Morley
    Section info
  • Marketing & Social Media
    The F.O.R.C.E. Awakens: The Future Of Retail And Customer Engagement
    John Lawson
    Section info
  • Online Retailing Tools
    Deadly Mistakes Founders Make When Thinking About Selling Their Business
    Thomas Smale
    Section info
11:50am -
12:20pm
Stream Session B
  • How To Grow Your eCommerce Business From $0 To $10 Million And Beyond In 5 Short/Long Years.
    Sam E. Cohen
    Section info
  • The World Of Global Trade – Challenges And Opportunities
    Susan Haertling
    Section info
  • Marketing & Social Media
    Website Usability Review
    Tim Ash
    Section info
  • Online Retailing Tools
    16 Top Secret Marketing Tools for 2016
    Yvonne Adele, Jason T. Smith, Kate Morris, Adam Hersh
    Section info
12:20pm -
1:20pm
Lunch, Networking & Exhibition Exploration
Enjoy a hot buffet lunch and take some time to network with our exhibitors and other attendees
Sponsored By
1:20pm -
1:50pm
Stream Session C
  • The Speed of eCommerce
    Brandon Dupsky
    Section info
  • Finding New Markets: How To Go Global
    Michael Bonfils
    Section info
  • Marketing & Social Media
    9 Ways To Supercharge Your eCommerce Website
    Ethan Giffin
    Section info
  • Online Retailing Tools
    Why Your Merchant Success Manager Is Your Secret Weapon
    Chris Verbakel
    Section info
1:55pm -
2:25pm
Stream Session D
  • Suspension Prevention: Get Reinstated And Protect Your Amazon Seller Account
    Cynthia Stine
    Section info
  • How To Use Chinese Government Approved Access To Chinese Consumers Without A Shanghai Office
    Chris Morley
    Section info
  • Marketing & Social Media
    Website Review Panel - Enterprise Sites
    Jim Banks, Shahid Awan, Ethan Giffin, John Wieber
    Section info
  • Online Retailing Tools
    RFM Model Personalization - The Holy Grail For eCommerce Growth?
    Yousuf Khatib
    Section info
2:25pm -
3:05pm
Afternoon Tea, Networking & Exhibition Exploration
Enjoy an afternoon snack and take some time to network with our exhibitors and other attendees
Sponsored By
3:05pm -
3:50pm
Big Data Hacks For All Businesses Britney Muller Pryde Marketing
Britney will cover how big data / data science can help put online retailers out in front of their competition by decreasing friction and evaluating market fluctuations. Delivered with fun, actionable and unique case studies.
3:50pm -
4:05pm

Closing Remarks